Security, privacy and compliance FAQs

At Alpharun, we believe in making AI-powered hiring accessible, transparent, and fair for everyone. Below are answers to common questions about how our platform works, how we protect your data, and how we stay compliant with relevant laws. For more details check out https://trust.alpharun.com and feel free to reach out to support@alpharun.com with any other questions you may have.

Alpharun is an AI-powered recruiting platform designed to streamline hiring and give more candidates a fair chance to showcase their qualifications. Here’s how:

• More Opportunities for Candidates : Traditional recruiting processes often screen candidates out prematurely due to limited recruiter availability for interviews. By providing virtually unlimited interview capacity, Alpharun reduces the need for keyword-based resume screening and other pre-interview screening. As a result, candidates around the world that would have been previously rejected by resume screening have been interviewed and hired by customers using Alpharun.

• Consistent and fair interviews: Training large recruiting teams to maintain consistent, unbiased interviews can be challenging. Factors like fatigue and external distractions can affect interviewer objectivity. As a software solution, Alpharun delivers a consistent experience for every candidate, promoting fairness.

• Improving interview accessibility: Alpharun’s AI interviews are available 24/7 by phone, mobile, or desktop. This especially benefits candidates with work or family commitments during business hours, making it easier for them to interview on their schedule.

• Putting recruiters in control: Alpharun interview questions, assessment criteria, and hiring decisions are determined by recruiters. Alpharun streamlines the interview process and then empowers recruiters to make informed hiring decisions.

Alpharun takes extensive measures to protect your data, including:  

• Data Encryption: All data is encrypted in transit and at rest.  

• Strict Access Controls: We carefully limit who can access your data.  

• Regular Security Audits: We undergo frequent audits to keep our security practices current.  

• Data retention safeguards: Alpharun has a zero data retention policy with AI model partners such as OpenAI. This means these providers never retain any candidate or company data.

• SOC 2 Type 2 Compliance: Our platform meets rigorous SOC 2 Type 2 standards. For full details about our SOC 2 Type 2 compliance, security infrastructure, and controls, visit our Trust Center: https://trust.alpharun.com.

Yes. Candidates can request that their interview data be deleted and Alpharun makes it easy to fulfill these requests promptly.

Fairness is one of the most critical tenants of our platform. We employ the following measures to identify and mitigate bias:

• Annual Bias Audits: We commission independent, third-party reviews every year to detect potential bias in Alpharun’s AI.  

• Blind Assessments: We omit personally identifiable information—such as candidate names or locations—where feasible, reducing factors that may contribute to bias.  

• Objective, Recruiter-Controlled Criteria: Recruiters define the criteria our AI uses for assessments, ensuring alignment with job requirements.  

• Human Oversight: Recruiters always make the final hiring decisions.

• Model Training: We train our AI models to refuse to ask illegal or discriminatory interview questions, and we surface proactive suggestions when users manually add interview questions that may introduce bias. Before releasing updates to our AI models, our team evaluates the model against a rigorous evaluation suite to ensure continued fairness and prevent regressions.

Alpharun is built with compliance in mind. We're track regulations closely and use the following measures to help you meet the requirements of various laws and regulations:

• Notifying applicants that AI will be used in the interview process

• Allowing candidates to opt out of the AI interview

• Commissioning independent third-party reviews of potential bias in Alpharun's AI

• Carefully restricting access to interview data

• Enabling deletion of interview data upon request

Please reach out to us at support@alpharun.com and we'd be happy to help!